1. INTRODUCTION
This Privacy Policy describes how Cirano ("Cirano," "we," "us," or "our") handles information in connection with our mobile application (the "App") and related services (collectively, the "Services").
Our Privacy Commitment: Cirano is built with privacy by design. All analysis of your communication data occurs entirely on your device. We do not collect, transmit, store, or have access to your messages, communication patterns, or relationship data. Your data never leaves your phone.
By using the Services, you acknowledge and agree to this Privacy Policy. If you do not agree, please do not use the Services.
2. INFORMATION COLLECTION
2.1 Personal Information We Do NOT Collect
Cirano does not collect, transmit, or store any of the following personal information:
Message content from any messaging platform (WhatsApp, etc.)
Your contacts or address book
Communication patterns, metrics, or behavioral data
RelationShape visualizations or derived insights
Location data or precise geolocation
Voice recordings or call data
Photos, videos, or media files
Payment information (handled exclusively by Apple/Google when applicable)
Email address (unless you contact us for support)
Name, phone number, or other identifiers
2.2 Data Processed Locally on Your Device
To provide relationship intelligence insights, the App processes messaging metadata entirely on your device. This data never leaves your device and includes:
Message timestamps (when messages are sent and received)
Message frequency and volume per conversation
Response time calculations
Conversation participant identifiers (for local display only)
Message initiation patterns (who starts conversations)
How This Works:
All processing uses on-device algorithms
Data is stored only in your device's local encrypted storage
No data is transmitted to Cirano servers (we have no servers for user data)
No data is backed up to the cloud
Data cannot be accessed remotely by Cirano or any third party
2.3 Minimal Technical Information
To maintain app stability and improve performance, we may collect limited, anonymous technical data that cannot identify you:
Device type and model (e.g., "iPhone 14")
Operating system version (e.g., "iOS 18.2")
App version (e.g., "Cirano 1.0")
Crash logs and error reports (anonymous, no personal data)
Anonymous usage statistics (e.g., "the app was opened")
Important: This technical data:
Is completely anonymous and aggregated
Cannot be linked to you or your device
Does not include any communication or messaging data
Is collected through standard Apple and Google platform tools
Can be disabled in your device settings
To opt out:
iOS: Settings > Privacy & Security > Analytics & Improvements > Share iPhone Analytics (toggle off)
Android: Settings > Google > Usage & Diagnostics (toggle off)
3. HOW WE USE INFORMATION
3.1 On-Device Data Processing
Metadata processed locally on your device is used exclusively to:
Generate your RelationShape visualization
Calculate communication metrics (Reply Speed, Conversational Balance, Message Rhythm, Consistency, Initiation)
Provide relationship intelligence insights
Update visualizations in real-time based on your messaging activity
All of this happens on your device. We never see, access, or store this data.
3.2 Technical Data Usage
The minimal anonymous technical data we may collect is used only to:
Identify and fix bugs or crashes
Improve app performance and stability
Understand general usage patterns (not individual behavior)
Ensure compatibility across devices and OS versions
3.3 Support Communications
If you contact us for support at support@cirano.us, we will use your email address solely to respond to your inquiry. We do not add you to marketing lists without explicit consent.
4. DATA STORAGE AND SECURITY
4.1 Local Storage Only
All your personal data is stored exclusively on your device using:
iOS: Secure Enclave, Keychain, and encrypted app sandbox storage
Android: Android Keystore System and encrypted local storage
Your device's operating system encrypts this data automatically.
4.2 No Cloud Storage or Servers
Cirano does not:
Operate servers that store user data
Use cloud storage services for your personal information
Back up your data to external systems
Sync your data across devices
Transmit your messaging data over the internet
This is not just a policy—it's our architecture. We physically cannot access your data because it never leaves your device.
4.3 Security Measures
We protect your information through:
On-device processing: No data transmission eliminates transmission-based attacks
No centralized database: No servers to breach
Platform-level encryption: Your device's built-in security protects your data
Minimal permissions: We only request necessary permissions
Secure development practices: Regular code reviews and security testing
4.4 Your Responsibility
Your data security also depends on:
Using a strong device passcode or biometric lock (Face ID, Touch ID, fingerprint)
Keeping your operating system updated
Only downloading Cirano from official app stores (Apple App Store, Google Play Store)
Not sharing your unlocked device with others
5. DATA RETENTION AND DELETION
5.1 Data Retention
Your data exists only on your device for as long as you have the App installed. We do not retain any of your personal data on external servers.
5.2 How to Delete Your Data
You have complete control. To permanently delete all Cirano data:
Option 1: Delete the App Uninstall Cirano from your device. All data is immediately and permanently erased.
Option 2: Disconnect Messaging Platforms In App settings, disconnect WhatsApp or other platforms to delete data associated with that platform.
Option 3: Clear App Data
iOS: Settings > General > iPhone Storage > Cirano > Delete App
Android: Settings > Apps > Cirano > Storage > Clear Data
Important: Once deleted, your data cannot be recovered by anyone, including Cirano, because no external copies exist.
6. DATA SHARING AND THIRD PARTIES
6.1 We Do Not Share Your Data
We do not sell, rent, trade, lease, or otherwise share your personal information with third parties. Period.
Specifically:
No data brokers
No advertisers
No analytics companies
No social media platforms
No marketing partners
No government agencies (unless legally required and only if we had data to share)
6.2 Third-Party Services We Use
Apple App Store and Google Play Store
Required for app distribution
They collect standard app download/purchase information per their own privacy policies
We do not control their data practices
Payment Processing
For subscriptions, payments are processed by Apple (App Store) or Google (Google Play)
We never receive your credit card information
Payment data is governed by Apple's and Google's privacy policies
Crash Reporting
Anonymous crash reports may be collected through Apple's and Google's standard crash reporting services
These reports contain no personal or messaging data
You can disable this in device settings (see Section 2.3)
6.3 No Advertising or Tracking
Cirano does not:
Integrate advertising networks or ad SDKs
Use third-party analytics or tracking tools
Place cookies, pixels, or similar tracking technologies
Track your activity across other apps or websites
6.4 Legal Requirements
We may be required to disclose information if compelled by law, court order, or government request. However, given our architecture:
We do not possess your messaging data or communication patterns
We cannot provide what we do not have
Any legally required disclosure would be limited to the minimal technical data described in Section 2.3
If we receive a legal request for user information, we will:
Carefully review the request for legal validity
Provide only the minimum information required by law
Notify affected users when legally permitted
7. MESSAGING PLATFORM ACCESS
7.1 Permissions Required
To analyze your communication patterns, Cirano requests permission to access messaging platforms (currently WhatsApp, with more platforms planned).
What This Permission Allows:
Reading message metadata (timestamps, frequency, participants)
Local processing of this metadata to generate insights
Display of insights within the App
What This Permission Does NOT Allow:
Cirano cannot see your message content (what you write)
Cirano cannot send messages on your behalf
Cirano cannot share your data with third parties
Cirano cannot upload your data to external servers
7.2 Platform Privacy Policies
Your use of messaging platforms (WhatsApp, etc.) is governed by their respective privacy policies. Cirano can only access what these platforms allow through their APIs, and all access is limited to local, on-device processing.
7.3 Managing Permissions
You can revoke messaging permissions at any time:
iOS: Settings > Cirano > [Permission Type]
Android: Settings > Apps > Cirano > Permissions
Revoking permissions:
Stops all data analysis immediately
Prevents the App from accessing messaging data
Does not delete data already processed (you must delete the App or clear data separately)
8. YOUR PRIVACY RIGHTS
8.1 Access Your Data
All your data is accessible within the Cirano app on your device. You can view your RelationShape and insights at any time.
8.2 Delete Your Data
Delete the App or clear App data (see Section 5.2) to permanently remove all information from your device.
8.3 Correct Your Data
Your data is derived from your actual messaging behavior. To "correct" it, simply continue using your messaging apps normally—your RelationShape updates in real-time.
8.4 Export Your Data
Your data remains on your device. You can take screenshots of your insights for personal records. We do not provide formal data export because your data never leaves your device.
8.5 Opt-Out of Data Collection
To opt out of all data processing:
Revoke App permissions in device settings
Disconnect messaging platforms within the App
Delete the App
8.6 California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request information about what data we collect. As detailed in Section 2, we collect minimal anonymous technical data and no personal information from messaging.
Right to Delete: Request deletion of personal information. Accomplished by deleting the App (see Section 5.2).
Right to Opt-Out of Sale: We do not sell personal information.
Right to Non-Discrimination: We do not discriminate based on privacy rights exercise.
How to Exercise Rights: Contact support@cirano.us. We will respond within 45 days.
9. CHILDREN'S PRIVACY
9.1 Age Requirement
The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9.2 Parental Notice
If you believe a child under 13 has used the App:
Simply delete the App from the child's device
All data will be immediately removed
For questions, contact privacy@cirano.us
Given our architecture, we cannot collect children's data even inadvertently because we do not collect personal data
10. CHANGES TO THIS PRIVACY POLICY
10.1 Updates
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
10.2 How We Notify You
When we make changes:
We will update the "Last Updated" date at the top
For material changes, we will provide notice through the App or via email (if we have your email)
The current version is always available at https://www.cirano.us/privacy-policy
10.3 Your Acceptance
Continued use of the Services after changes are posted means you accept the updated Privacy Policy. If you don't agree, please stop using the Services.
10.4 Material Changes
For changes that significantly expand data collection beyond what's described here, we will obtain your explicit consent before implementing such changes.
For privacy questions, concerns, or requests:
Email: hello@cirano.us
Support: support@cirano.us
Website: https://www.cirano.us
We will respond to privacy inquiries within 30 days.
12. TRANSPARENCY AND TRUST
12.1 Our Promise
Cirano is built on a simple promise: your data is yours, and only yours.
Most apps ask you to trust them with your data. We've designed Cirano so trust isn't necessary, we physically cannot access your data because it never leaves your device.
12.2 No Hidden Practices
We do not:
Collect data for "research purposes" and sell it
Use "anonymized" data in ways that could re-identify you
Employ dark patterns to trick you into sharing more data
Change privacy settings without your knowledge
Make privacy features hard to find or use
12.3 Transparency Report
As of this policy's effective date:
We have received zero government requests for user data
We have disclosed zero user records to law enforcement
We have experienced zero data breaches involving user messaging data
We operate zero servers containing user communication data
We commit to updating this section annually.
13. DISPUTE RESOLUTION
13.1 Governing Law
This Privacy Policy is governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.
13.2 Contact First Before
Taking legal action, please contact us at support@cirano.us to resolve concerns informally.
13.3 Arbitration Any
Disputes may be subject to binding arbitration as described in our Terms of Service (if applicable). You may have the right to opt out of arbitration within 30 days of first use.
14. ADDITIONAL INFORMATION
14.1 Do Not Track
The App does not respond to "Do Not Track" browser signals because we do not track users.
14.2 Data Breach Notification
In the unlikely event of a data breach affecting the minimal technical data we collect, we will comply with applicable breach notification laws. Your messaging and relationship data cannot be breached because it never leaves your device.
14.3 International Use
This Privacy Policy is designed for users in the United States. If you use the App from outside the U.S., your data remains on your device and is not transferred internationally.
15. ACKNOWLEDGMENT
By using Cirano, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Your digital mirror is private. Always.