1 - INTRODUCTION
This Privacy Policy describes how Cirano ("Cirano," "we," "us," or "our") handles information in connection with our mobile application (the "App") and related services (collectively, the "Services").
Our Privacy Commitment: Cirano is built with privacy by design. All analysis of your data occurs entirely on your device. We do not collect, transmit, store, or have access to your personal data, communication patterns, or behavioral insights. Your data never leaves your phone. Not because we promised. Because we believe your digital life belongs to you — and we built Cirano that way from the ground up.
By using the Services, you acknowledge and agree to this Privacy Policy. If you do not agree, please do not use the Services.
2 - INFORMATION COLLECTION
2.1 Personal Information We Do NOT Collect
Cirano does not collect, transmit, or store any of the following personal information:
Content from any platform you connect to Cirano
Your contacts or address book
Communication patterns, metrics, or behavioral data
RelationShape visualizations or derived insights
Location data or precise geolocation
Voice recordings or call data
Photos, videos, or media files
Payment information (handled exclusively by Apple when applicable)
Name or phone number
2.2 Information We Do Collect
Email Address We collect your email address when you create a Cirano account. We use it solely to manage your account and, if you choose, to let you know when platforms you have requested become available. Nothing else. We do not use your email for advertising and we do not share it with third parties. Ever.
Platform Interest Preferences When you tell us which platforms you would like added to Cirano, we collect that preference. This is how we decide what to build next — your voice directly shapes the product. This information is never sold or shared.
2.3 Data Processed Locally on Your Device
To provide relationship intelligence insights, the App processes activity metadata from platforms you connect, entirely on your device. This data never leaves your device and includes:
Timestamps (when interactions occur)
Frequency and volume of activity per connection
Response time calculations
Participant identifiers (for local display only)
Initiation patterns (who starts interactions)
How This Works:
All processing uses on-device algorithms
Data is stored only in your device's local encrypted storage
No data is transmitted to Cirano servers
No data is backed up to the cloud
Data cannot be accessed remotely by Cirano or any third party
2.4 Minimal Technical Information
To maintain app stability and improve performance, we may collect limited, anonymous technical data that cannot identify you:
Device type and model (e.g., "iPhone 14")
Operating system version (e.g., "iOS 18.2")
App version (e.g., "Cirano 1.0")
Crash logs and error reports (anonymous, no personal data)
Anonymous usage statistics (e.g., "the app was opened")
Important: This technical data:
Is completely anonymous and aggregated
Cannot be linked to you or your device
Does not include any data from connected platforms
Is collected through standard platform tools and select third-party services (PostHog, Sentry)
Can be disabled in your device settings
To opt out: iOS: Settings > Privacy & Security > Analytics & Improvements > Share iPhone Analytics (toggle off)
3 - HOW WE USE INFORMATION
3.1 On-Device Data Processing
Metadata processed locally on your device is used exclusively to:
Generate your RelationShape visualization
Calculate communication metrics (Reply Speed, Conversational Balance, Message Rhythm, Consistency, Initiation)
Provide relationship intelligence insights
Update visualizations in real-time based on your messaging activity
All of this happens on your device. We never see, access, or store this data.
3.2 Technical Data Usage
The minimal anonymous technical data we may collect is used only to:
Identify and fix bugs or crashes
Improve app performance and stability
Understand general usage patterns (not individual behavior)
Ensure compatibility across devices and OS versions
3.3 Email and Platform Preferences
If you provide your email address, we use it solely to:
Manage your Cirano account
Notify you when requested platforms become available, if you have opted in
Respond to support inquiries
We do not add you to marketing lists without your explicit consent.
4 - DATA STORAGE AND SECURITY
4.1 Local Storage Only
All your personal data is stored exclusively on your device using iOS Secure Enclave, Keychain, and encrypted app sandbox storage. Your device's operating system encrypts this data automatically.
4.2 Account Data Storage
Your email address and platform preferences are stored securely on Cirano's servers solely for account management purposes. This data is not used for advertising and is never sold or shared with third parties.
4.3 No Personal Data on Servers
Cirano does not:
Operate servers that store your personal data
Use cloud storage services for your behavioral or relationship information
Back up your data to external systems
Sync your data across devices
Transmit your personal data over the internet
This is not just a policy — it is our architecture. We physically cannot access your data because it never leaves your device.
4.4 Security Measures
We protect your information through:
On-device processing: No data transmission eliminates transmission-based attacks
No centralized database: No servers to breach
Platform-level encryption: Your device's built-in security protects your data
Minimal permissions: We only request necessary permissions
Secure development practices: Regular code reviews and security testing
4.5 Your Responsibility
Your data security also depends on:
Using a strong device passcode or biometric lock (Face ID, Touch ID, fingerprint)
Keeping your operating system updated
Only downloading Cirano from the official Apple App Store
Not sharing your unlocked device with others
5 - DATA RETENTION AND DELETION
6 - DATA SHARING AND THIRD PARTIES
6.1 We Do Not Share Your Data
We do not sell, rent, trade, lease, or otherwise share your personal information with third parties. Period.
Specifically:
No data brokers
No advertisers
No social media platforms
No marketing partners
No government agencies (unless legally required and only if we had data to share)
6.2 Third-Party Services We Use
The tools below help us keep the app stable and improve the experience. None of them ever touch your personal data or anything from the platforms you connect to Cirano. That stays on your device — always.
Apple App Store Required for app distribution. Apple collects standard app download and purchase information per their own privacy policies. We do not control their data practices.
Payment Processing Subscription payments are processed by Apple (App Store). We never receive your credit card information. Payment data is governed by Apple's privacy policy.
RevenueCat We use RevenueCat to manage in-app subscriptions and paywall functionality. RevenueCat receives your App Store receipt and subscription status only. No personal data or payment card information is ever shared — Apple handles all payment processing directly. RevenueCat's privacy policy is available at revenuecat.com.
PostHog We use PostHog for anonymous app analytics. This includes general usage patterns such as which features are used and how often. No personal data or platform data is involved. Data is aggregated and cannot identify you. PostHog's privacy policy is available at posthog.com.
Sentry We use Sentry for anonymous crash reporting and error tracking. Sentry captures technical error logs only — no personal data, nothing from your connected platforms. This helps us identify and fix bugs to build a more stable app. Sentry's privacy policy is available at sentry.io.
6.3 No Advertising or Tracking
Cirano does not:
Integrate advertising networks or ad SDKs
Track your activity across other apps or websites
Place cookies, pixels, or similar tracking technologies
Use your data for targeted advertising in any form
6.4 Legal Requirements
We may be required to disclose information if compelled by law, court order, or government request. However, given our architecture:
We do not possess your personal data or behavioral patterns
We cannot provide what we do not have
Any legally required disclosure would be limited to your email address, platform preferences, and the minimal anonymous technical data described in Section 2.4
If we receive a legal request for user information, we will:
Carefully review the request for legal validity
Provide only the minimum information required by law
Notify affected users when legally permitted
7 - CONNECTED PLATFORM ACCESS
7.1 Permissions Required
To generate your relationship intelligence insights, Cirano requests permission to access platforms you choose to connect (currently WhatsApp, with additional platforms actively in development).
What This Permission Allows:
Reading message metadata (timestamps, frequency, participants)
Local processing of this metadata to generate insights
Display of insights within the App
What This Permission Does NOT Allow:
Cirano cannot see your content (what you write or share)
Cirano is read-only — it cannot send, reply to, or interact with any connected platform on your behalf
Cirano cannot share your data with third parties
Cirano cannot upload your data to external servers
7.2 Platform Privacy Policies
Your use of any platform you connect to Cirano is governed by that platform's own privacy policies. Cirano can only access what these platforms permit, and all access is limited to local, on-device processing.
7.3 Managing Permissions
You can revoke permissions at any time via iOS: Settings > Cirano > [Permission Type]
Revoking permissions:
Stops all data analysis immediately
Prevents the App from accessing that platform's data
Does not delete data already processed (you must delete the App separately)
8 - YOUR PRIVACY RIGHTS
8.1 Access Your Data
All your personal data is accessible within the Cirano app on your device. You can view your RelationShape and insights at any time. To access your account data (email, platform preferences), contact support@cirano.us.
8.2 Delete Your Data
Delete the App (see Section 5.2) to permanently remove all personal data from your device. To delete your account and associated email and preference data, contact support@cirano.us.
8.3 Correct Your Data
Your relationship data is derived from your actual activity. To update it, simply continue using your connected platforms normally — your RelationShape updates in real-time. To update your email address or platform preferences, contact support@cirano.us.
8.4 Export Your Data
Your personal data remains on your device. You can take screenshots of your insights for personal records. We do not provide formal data export because your data never leaves your device.
8.5 Opt-Out of Data Collection
To opt out of all data processing:
Revoke App permissions in device settings
Disconnect messaging platforms within the App
Delete the App
8.6 California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request information about what data we collect. As detailed in Section 2, we collect your email address and platform preferences, minimal anonymous technical data, and no personal information from connected platforms.
Right to Delete: Request deletion of personal information by deleting the App (see Section 5.2) or contacting support@cirano.us to delete your account data.
Right to Opt-Out of Sale: We do not sell personal information.
Right to Non-Discrimination: We do not discriminate based on privacy rights exercise.
How to Exercise Rights: Contact support@cirano.us. We will respond within 45 days.
8.7 European Users (GDPR)
If you are located in the European Union, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data, and the right to data portability. Because Cirano processes all personal data entirely on your device and does not transmit or store it on external servers, many standard GDPR obligations do not apply to our core architecture. For any questions regarding your rights under GDPR, please contact privacy@cirano.us.
9 - CHILDREN'S PRIVACY
9.1 Age Requirement
The Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9.2 Parental Notice
If you believe a child under 13 has used the App:
Delete the App from the child's device
All data will be immediately removed
Contact privacy@cirano.us for any further questions
Given our architecture, we cannot collect children's data even inadvertently because it never leaves the device.
10 - CHANGES TO THIS PRIVACY POLICY
10.1 Updates
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
10.2 How We Notify You
When we make changes:
We will update the "Last Updated" date at the top
For material changes, we will provide notice through the App or via email (if we have your email)
The current version is always available at https: //www.cirano.us/privacy-policy
10.3 Your Acceptance
Continued use of the Services after changes are posted means you accept the updated Privacy Policy. If you don't agree, please stop using the Services.
10.4 Material Changes
For changes that significantly expand data collection beyond what's described here, we will obtain your explicit consent before implementing such changes.
11 - CONTACT INFORMATION
For privacy questions, concerns, or requests:
Support: support@cirano.us
Privacy Requests: privacy@cirano.us
Website: https://www.cirano.us
We will respond to privacy inquiries within 5 business days.
12 - TRANSPARENCY AND TRUST
12.1 Our Promise
Cirano is built on a simple promise: your data is yours, and only yours.
Most apps ask you to trust them with your data. We have designed Cirano so trust is not necessary — we physically cannot access your data because it never leaves your device.
12.2 No Hidden Practices
We do not:
Collect data for "research purposes" and sell it
Use "anonymized" data in ways that could re-identify you
Employ dark patterns to trick you into sharing more data
Change privacy settings without your knowledge
Make privacy features hard to find or use
12.3 Transparency Report
As of this policy's effective date:
We have received zero government requests for user data
We have disclosed zero user records to law enforcement
We have experienced zero data breaches involving user data
We operate zero servers containing user personal data
We commit to updating this section annually.
13 - DISPUTE RESOLUTION
13.1 Governing Law
This Privacy Policy is governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles.
13.2 Informal Resolution
Before taking any legal action, please contact us at support@cirano.us to allow us the opportunity to resolve your concern informally within 30 days.
13.3 Arbitration
Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or your use of the App will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. This means you and Cirano agree to resolve disputes individually and not as part of a class action or group claim.
Opt-Out: You may opt out of this arbitration agreement by contacting us at support@cirano.us within 30 days of first using the App. Your opt-out request must include your name and a clear statement that you wish to opt out of arbitration.
Small Claims Exception: Either party may bring qualifying claims in small claims court instead of arbitration.
Jury Trial Waiver: BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL AND YOUR ABILITY TO PARTICIPATE IN A CLASS ACTION LAWSUIT AGAINST CIRANO.
14 - ADDITIONAL INFORMATION
14.1 Do Not Track
The App does not respond to "Do Not Track" browser signals because we do not track users.
14.2 Data Breach Notification
In the unlikely event of a data breach affecting the minimal technical data or account data we collect, we will comply with applicable breach notification laws. Your personal data cannot be breached because it never leaves your device.
14.3 Geographic Availability
Cirano is currently available to users in the United States. Your personal data is processed entirely on your device and is never transferred internationally or stored on external servers. If you are located in the European Union, please refer to Section 8.7 for information about your rights under GDPR.
15 - ACKNOWLEDGMENT
By using Cirano, you acknowledge that you have read, understood, and agree to this Privacy Policy.
Your digital mirror is private. Always.